Privacy Policy

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At Crafted Timber, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (craftedtimber.co) and engage with our services. By using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website.

We may collect personal information that you provide directly to us, such as when you create an account, place an order, subscribe to our newsletter, or contact us. This information may include:

• Name
• Email address
• Mailing address
• Phone number
• Payment information

We may also collect non-personal information about your visit to our website, including:

• IP address
• Browser type
• Operating system
• Pages viewed
• Time spent on our site
• Referring website

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the information we collect in the following ways:

• To process and fulfill your orders
• To communicate with you, including sending order confirmations, updates, and promotional materials
• To improve our website and services
• To personalize your experience on our website
• To detect, prevent, and address technical issues
• To comply with legal obligations

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and email distribution.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

We use various security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

You have the right to:

• Access and review the personal information we hold about you
• Request corrections to any inaccurate or incomplete personal information
• Request the deletion of your personal information
• Object to the processing of your personal information
• Withdraw your consent to our use of your personal information at any time

To exercise any of these rights, please contact us at support@craftedtimber.co.

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us at:

Crafted Timber
Email: patrick@craftedtimber.co